On Sunday we saw the launch of WhatsApp Business — a free-to-download Android app for small businesses. The new app promises to make it easier for companies to connect with customers, and more convenient…
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This month LinkedIn started to roll out native video via its mobile app to a small number of users. The expectation is that soon, the function to upload and share…
A third of businesses think they don’t need to prepare for a crisis and they’ll be able to wing it if they are required to respond to one. That’s what…
When you’ve got an unsinkable ship there’s not much point in planning what would happen if the ship did actually sink is there? That’s what White Star Line thought when…
One of your customers has posted a video on social media highlighting dodgy business practices that are designed to boost the bottom-line at the expense of your customers. If you…
If you’re responding to a crisis you need confidence you’ve got the facts, you’re prepared and you and your team will do and say the right thing when you’re under…
It’s generally kids or worries about work once you’re past 30… So what are the top five things that keep executives awake at night? Coming in at number one is…
This week we found out that when we order our frappuccino from Costa, Starbucks and Caffe Nero we could be getting a little extra. An investigation by the BBC Watchdog…
It’s only a matter of time before you’ll experience a CRISIS 59 per cent of decision makers have experienced a crisis in their career but unlike the national lottery, it could…
This week I found myself in a meeting fielding questions on the topic of how you can encourage employees – from board and beyond – to use social media in…
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